CONTINUOUS PERFORMANCE MANAGEMENT SOLUTION
Is your current performance management approach:
Engaging your employees?
Time and cost effective?
PForm+ is our unique performance development approach and system
A simple, easy-to-use approach and system to replace annual appraisals
Encourages individual ownership of development
Reduces management time
Allows for effective performance evaluation of objectives, skills, behaviour development, career progression and succession planning
Reduces performance issues
Is aligned to the practice's organisational strategy
Demonstrates key evidence towards the CQC Well Led criteria
Over half of UK employees say that once a year appraisals are ‘pointless’.
In partnership with Healthcare professionals we have developed and launched PForm+; A dynamic Performance Platform.
Developed specifically for healthcare environments, the PForm+ approach (and supporting software) will not only increase productivity but also save valuable management time, improve employee engagement, encourage standardised behaviours across your practice – all while supporting the CQC 'Well-Led' criteria!
Impact & ROI
PForm+ is not only a cloud-based system, our knowledge and training that accompany the platform develops staff skills to support the approach.
Our approach includes:
Gaining buy-in for a performance development approach – removing barriers
Up-skilling reviewers/line managers to coach, give feedback, develop staff effectively
Introducing the platform to capture development progress across the practice
Reporting to evaluate progress & impact linked to tangible outcomes and improvements
Focussing on development in this way achieves the following:
Clear objectives/goals for the practice – everyone can be involved and work towards the desired outcomes. It improves consistency and leadership clarity
Up-skilled reviewers/line managers are more likely to develop their teams effectively – gain additional management & leadership skills to support, engage and identify issues earlier
One of the top reasons people leave the NHS is that they do not receive development and career progression (source: NHS Long term plan) - This directly impacts levels of how staff feel valued. Increasing this leads to multiple benefits:
Increased retention (circa. 14%)
Reduced recruitment costs - Average cost to recruit and train a GP Receptionist over 1st 4 weeks = £2,500 - equal to 30 days' man hours
Consistency in performance across the practice team
Increased consistency of care for patients
Decreased staff absence linked to work related stress
Increased time for line managers – traditional annual appraisal processes take on average 5 hours per person, for a GP practice of 40 employees this can equate to circa. 200 hours of management time. PForm+ reduces this time by 65%
Training – a motivated and engaged stable team is easier to train and develop. Practices can invest in the needs for their area, providing a greater level of patient care
Clinical Leadership – for partners this makes it easier to lead the team effectively and also to create a happy team that is stable and consistent
Clinical staff – Pform+ links to medical appraisals e.g. DR’s using FourteenFish – Pform+ has a push function to link this so information can easily be demonstrated in the FourteenFish appraisal
Well-being – the well-being section gives early indicators if staff are feeling stress or under-valued. These flags can then alert the line managers to having conversations to support and rectify the issues before people leave the role. It also offers links to appropriate support and information
Resilience - Pform+ develops resilience through both people and process improvements:
Process – simple easy to use system, consistent processes and streamlined approach to performance and development
People – giving people the skills and support to develop, valued focused feedback to improve engagement
Easy reporting evidences; performance growth, analyse training needs, provides information for CQC