We support you to deliver patient needs & experience by
improving capability & commitment; connecting learning & engagement
At The Development People we are passionate about what we do; we take the time to understand, build relationships and trust, we then identify needs and develop plans to build people’s skills and knowledge.
We support healthcare professionals to find better ways of working through people and processes development that benefit both practice and patient.
We have worked within Primary care, specifically General Practice, since 2015, designing and delivering training and development solutions.
Professionalising operational staff
Providing accreditations & learning pathways for fronline staff
Delivering consistent standards to enable staff resource sharing
Data capturing & reporting
Capability analysis, measurement & evaluation at scale
Deploying learning & development at speed
Targeted learning delivered in time-efficient mediums
Delivering consistent communications rapidly
Communicate critical messages, standards & processes to many
Achieving workforce engagement for recruitment & retention
Recognition & value linked to operational delivery
...All of which release time for practice managers and leaders to focus at operational and strategic levels.
PRACTICE MANAGER OFFERS:
In light of the current challenges facing General Practice, we are offering the following sessions for Practice Managers...
Sessions are being delivered over phone or zoom video calls with one of our experienced consultants, 1-hour free is available to Practice Managers only.
Heart Of The Surgery Club:
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See how we help...
Our expertise is in the following areas:
Programme and Training Design & Delivery
Coaching 1:1 and 1:Group
Leadership and Management Development
Vision, Goal and Direction Setting for Organisations
People & Succession Planning
Our extensive coaching, leadership and NLP backgrounds enable us to build relationships quickly and focus on developing individuals and teams.
We pride ourselves on being able to learn about the challenges and provide creative solutions that 'join up the dots'.
Our products include:
Bespoke practice development programme where we work with you in-house, on a site specific basis.
Our flexible healthcare reception training programme; develops the skills and capabilities of Reception staff to improve efficiency and effectiveness.
Our leadership development programme, specifically designed for managers at all levels within general practice.
Continuous performance management & development solution created for healthcare.
A suite of options designed to introduce and develop signposting within General Practice.