We support you to deliver patient needs & experience by  
improving capability & commitment; connecting learning & engagement 
At The Development People we are passionate about what we do; we take the time to understand, build relationships and trust, we then identify needs and develop plans to build people’s skills and knowledge. 
 
We support healthcare professionals to find better ways of working through people and processes development that benefit both practice and patient. 
 
We have worked within Primary care, specifically General Practice, since 2015, designing and delivering training and development solutions. 
 
Professionalising operational staff 
Providing accreditations & learning pathways for fronline staff 
Delivering consistent standards to enable staff resource sharing 
Data capturing & reporting 
Capability analysis, measurement & evaluation at scale 
Deploying learning & development at speed 
Targeted learning delivered in time-efficient mediums 
Delivering consistent communications rapidly 
Communicate critical messages, standards & processes to many 
Achieving workforce engagement for recruitment & retention 
Recognition & value linked to operational delivery 
...All of which release time for practice managers and leaders to focus at operational and strategic levels. 
PRACTICE MANAGER OFFERS: 
In light of the current challenges with Corona Virus, we are offering the following sessions for Practice Managers... 
Sessions are being delivered over phone or zoom video calls with one of our experienced consultants, 1-hour free is available to Practice Managers only.  
For additional free resources, visit our Resources page 
Heart Of The Surgery Club: 
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Celebrating Frontline roles 
Sharing stories, ideas & successes 
Tools & resources to support you in your role 
Something to make you smile! 
News & updates about up & coming events 
 
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See how we help... 

Find out more... 

For more information about how we can support you, download our brochure here: 
 
Or get in touch: 
Our expertise is in the following areas: 
 
Programme and Training Design & Delivery 
Facilitation 
Coaching 1:1 and 1:Group 
Leadership and Management Development 
Organisational Development 
Performance management 
Project Management 
People management 
Vision, Goal and Direction Setting for Organisations 
Change Management 
People & Succession Planning 
Event Planning 
 
Our extensive coaching, leadership and NLP backgrounds enable us to build relationships quickly and focus on developing individuals and teams.  
 
We pride ourselves on being able to learn about the challenges and provide creative solutions that 'join up the dots'. 
Our products include: 
Bespoke practice development programme where we work with you in-house, on a site specific basis. 
 
Our flexible healthcare reception training programme; develops the skills and capabilities of Reception staff to improve efficiency and effectiveness.  
Our leadership development programme, specifically designed for managers at all levels within general practice.  
Continuous performance management & development solution created for healthcare. 
 
A suite of options designed to introduce and develop signposting within General Practice. 
 

Enquiry Form 

If you would like more information on any of our solutions, or would like to request a FREE initial consultation or demo, please complete the enquiry form below or call Lucy on 07800 842 322. 
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